We have a 30-day return policy. To be eligible for a return, your item must be in the same condition that you purchased it: unused, with tags, in its original packaging. You will need the receipt for proof of purchase to receive your money back with your original payment method. You can always contact us for any return questions at: featherfields@featherfields.com.

If you do not have the receipt, we may consider returning your item and providing a store gift certificate if it meets the above criteria.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food or flowers), custom products (such as special orders or personalized items), and personal care goods (such as beauty products or any items of clothing). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.